Orders

AlphaDiscouters gives Supplier easy navigation to manage orders. This way Supplier will get a notification while the seller makes any sales, they can list orders, order-status, keep a note, and a lot more stuff.

So this documentation will give you a step by step guide on Supplier order management:-

Here is the quick navigation that you will learn:-

• Order Notification
• Listing
• Status
• Note
• General Settings
• Shipment tracking

Order Notification

Seller will get mail notification in every order of his product. He would get a no-reply message from the AlphaDiscouters system instantly after an order.

Order Listing

The order page displays the order detail in the list. This page shows order number, order total amount, earned amount, order status, customer details, order date and order action. 

You can filter the orders by Date. Besides that, you can also export the order list.

Order Status

The seller could view and process order status from the order listing. He could complete the order from the action.

Order Actions

You can manage your orders using the quick actions section. You can:

• start processing the order by clicking on the clock icon
• complete the order (only when the order has been successfully delivered to the customer)
• view the order
• create an invoice
• create a packing slip

Order Note

The seller could add a note to an order and set the note for customer of private. For customer note, the customer will get an e-mail notification for every note added. And for the private note the only the seller will get the e-mail notification.

General Details

In this section, you will be able to view the order status, order date, earning amount from a specific order, customer id, email, phone number, customer IP etc.

Shipment Tracking

You can add various shipping details that will be visible to the customer. You can configure this in the Shipments section on the order page.

The order details will be updated and a new order note will be added containing the tracking details.

That’s all about Supplier orders in AlphaDiscouters.