The package of the parcel is torn. What to do? Estimated reading: 1 minute 92 views If the package of the parcel is torn, damaged or looks damaged during transportation and you want to return the goods, you can apply for a refund through your account. In the request for a refund, it is important to choose the reason for the return “Defective” and attach clear photos of the packaging and the goods so that we can confirm the damage. After sending a refund request, our team will process it, and you will receive a new email with information about the progress of its implementation. If the product is working and you want to keep it, but want to report it, you can contact us.
